FAQs

Answers to these frequently asked questions are intended to provide brief information relevant to your child's health and how our practice is run. If you would like to speak with us regarding any of these topics, do not hesitate to call us.

Frequently Asked Questions

  • What is a Pediatrician?

    A pediatrician is a medical doctor who specializes in the care of children. Pediatricians have undergone special training in the health and illnesses of infants, teens and young adults, and the majority of pediatricians are certified by the American Board of Pediatrics after passing a comprehensive exam.


    Pediatricians provide preventive health care for children in good health and medical care for children who are acutely or chronically ill. They also provide parents with support and advice with issues such as growth and development, safety and prevention, nutrition, and emotional wellness to foster a lifetime of good health.

  • What is a Nurse Practitioner?

    A Nurse Practitioner is a health care provider that has gone through advanced graduate nursing education. They perform well care visits and ill child visits for children of all ages. They order and interpret diagnostic tests, write and manage prescriptions, diagnose, treat and manage acute and chronic conditions. Our nurse practitioners are certified by a nationally recognized board for Nurse Practitioners. They work in collaboration with Dr. Mantia in giving the best care to all our patients.

  • Can I meet my provider before my baby is born?

    Yes - in fact we strongly encourage expectant parents to visit our office for a prenatal appointment. This is a great way to get acquainted with our office and our providers. During this visit, we will answer any questions that you have about our practice or your new child. Visit our expecting parent's page for more information.

  • How often should my child see the provider?

    Your child should not only see the pediatrician for an illness. It is also important to schedule well-child care exams regularly, beginning in infancy. Also called well-care visits or checkups, these routine examinations provide the best opportunity for the provider to observe the progress of your child's physical and mental growth and development; to counsel and teach parents; to detect problems through exam findings and screening tests; to provide immunizations, and to get to know one another. Well-care visits are strongly recommended as part of preventive pediatric care.


    Well-child visits are also a good time for parents to raise questions and concerns about a child's development, behavior, nutrition, safety and overall well-being. We encourage parents to collect a list of questions to ask your provider at each scheduled wellness exam.


    The American Academy of Pediatrics recommends this schedule for routine well-care visits:


    • 3 to 5 days
    • 1 month
    • 2 month
    • 4 month
    • 6 month
    • 9 month
    • 12 month
    • 15 month
    • 18 month
    • 2 year
    • 2 1/2 year
    • 3 year
    • 4 year

    Once every year thereafter for an annual health supervision visit that includes a physical exam as well as a developmental, behavioral, and learning assessment.

  • What is the best way to schedule an appointment with your office?

    You can schedule an appointment by calling our office during regular business hours. Our office answers phone calls Monday-Friday, 8:00 am to 4:30 pm. 

  • Is your office accepting new patients?

    Yes, we always welcome new patients. Contact our office to confirm we participate with your current insurance, for additional information or to request an appointment.

  • Is your office a pro-vaccine office? Why does my child need to receive vaccinations? Do you follow a certain vaccine schedule?

    Yes, we are a pro-vaccine office. 


    Immunizations are a series of shots given to children at different ages to help ward off serious, and potentially fatal childhood diseases. Making sure your child receives immunizations on schedule is the best way to help protect your child from potentially fatal diseases. According to the American Academy of Pediatrics, vaccinations have reduced the number of infections from vaccine-preventable diseases by more than 90%. If you're apprehensive about vaccinations, please do not hesitate to discuss your concerns with our providers.


    We adhere to the American Academy of Pediatrics and CDC recommended schedule for immunizations. Altering this schedule places your child at risk for serious disease at a young age. Once again, please feel free to discuss any concerns with our providers.

  • What days are you open?

    Our office is open Monday through Friday from 8:00 a.m. to 5:00 p.m.

  • How do I make an appointment?

    To make an appointment please call our office. We offer a walk-in clinic from 8:00 a.m. - 9:00 a.m. for sick visits only.  All other times are by appointment.

  • Do you accept my health insurance?

    Please refer to our insurance page to review a list of accepted insurance providers.

  • How do we contact the after hours doctor?

    You can reach our after hours service by calling the office number.  Your call will be forwarded to a nurse triage system and our on-call provider will be contacted if necessary.

  • May I request a specific provider for my visit?

    Every effort is made to arrange your child's well care and follow up visits with the provider of your choice. When your child is ill, he or she may see any one of our providers.

  • My child needs to see a specialist. What do I do?

    For non-urgent referrals:  after our provider sees your child, our office will send an electronic referral to the specialist.  The specialist's office will then contact the parents to schedule the appointment.


    For urgent referrals: when one of our providers determines that you need an urgent referral, your referral will be initiated immediately. Please remain in our office while your referral is processed, then proceed to your specialist.

  • When will I receive lab or test results?

    You will receive a call quickly with any lab results that require urgent attention.  Normal values are reviewed and addressed as soon as possible.

  • How do I obtain a prescription refill?

    Please call our office and follow the prompts for our prescription refill line. Allow one business day for all routine prescription refills. For prescriptions that require prior authorization from your insurance company, please plan ahead to allow at least three to five days for refill approval. Prescription refills for controlled substances such as ADHD medications are refilled Monday through Friday only.

  • Does your practice support breastfeeding mothers?

    Yes, we promote breastfeeding. The American Academy of Pediatrics recommends breastfeeding babies for the first six to twelve months. Breastfeeding helps defend children against infections, prevents allergies, and protects against a number of chronic conditions. While experts believe that breast milk is the best nutritional choice for infants, breastfeeding may not be possible for all women.


    Some women have specific medical considerations that impede breastfeeding; others choose to feed by formula because of discomfort, work schedule, or lifestyle choices. In these cases, an iron-fortified, milk-based infant formula is a good alternative. We will gladly discuss your diet and feeding concerns at your child's well care visit, or please call during office hours to speak with our experienced nursing staff.

  • I just gave birth. When should I schedule my baby's first doctor visit?

    We recommend that your newborn be seen in our office at 5 days old unless an earlier visit is recommended by hospital staff.

Share by: